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What should I consider when selecting an Antenna Solutions Provider?
When choosing an antenna solutions provider, it is important to consider that the antenna industry is not regulated, so it is essential to ensure you are not only partnering with a proven supplier but one that will be around to provide the support and advice you may need in the future.
Why should you select us over other providers?
We provide superior quality and service, with the capability of providing small to large solutions. Our products are top quality, heavy duty and have a warranty for peace of mind. We have the ability to provide you with much needed after sales support & advice. We are fully insured and have all necessary safety accreditations. Choosing us is a wise decision in partnering with a local and recommended service provider.
Is a TV aerial the same thing as a TV antenna?
Yes, a TV aerial is the same thing as a TV antenna. In Australia it is common to call these items TV antennas rather than TV aerials.
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What causes unclear/pixelated TV reception?
There are many potential issues that cause unclear digital TV reception. These include damaged antennas or cables, issues within wall outlets and a variety of other possible defects. These issues are often the result of wild weather, pests and animals, wayward plants, the effects of time, or in the case of inferior products. At High Fidelity our experienced technicians will assess your specific situation and provide a suitable solution.
FREQUENTLY ASKED QUESTIONS
We know theres always a lot of questions you want to ask. So we've taken the liberty of trying to clear up a few things before we get started.
For more infomation contact us today.
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Can my existing TV Antenna provide and support digital TV reception?
It depends on the type of antenna you currently have installed. Our professional technicians can check your current solution to ensure enhanced viewing quality is possible with digital TV reception, including access to the new high definition channels. Otherwise it may be necessary to upgrade antenna systems as many existing antenna systems are not digital compliant.
Is there a warranty for new antenna installations?
For your peace of mind and to ensure you receive a quality solution and service, we provide a '2 year Parts and Labour Warranty' for new antenna installations. Please ask our representative for more information.
Is it possible to have many TVs in my house?
Yes, as well as installing new TV antennas, we can also install additional and convenient TV ports for other rooms of your house, in additional bedrooms, kitchen, granny flat, patio, kid's rooms, dad or mums shed, and almost anywhere you want to watch TV! Installing additional TV ports is usually relatively clean and easy but in some cases an existing cable may need upgrading.
Are our outdoor TV antennas resistant to weather?
Our outdoor TV antennas are Australian Made, heavy duty in their construction and durable, ensuring your outdoor TV antenna is resistant to the elements, such as the weather and UV rays from the sun.
How much does antenna installation cost?
The cost of the antenna installation depends on your situation and requirements.
For example, whether it is a new install, a replacement, etc. Please contact our friendly staff to chat further about your specific requirements. It is also important to think about more than just the price, and we guarantee to offer you so much more.
How long does it take to provide a solution?
When you contact our friendly team we can provide an initial assessment, quote and time estimation over the phone. You can contact us 6 days a week Monday to Saturday between 8am and 6pm to arrange assistance and in many cases you can receive assistance within 24-48 hours!
Please note, that prices are subject to change pending on the in home assessment.
Are we accredited?
When choosing an antenna installation provider it is important to consider their accreditations. We are Work Safe - Safety Awareness accredited to ensure safety in all operations.
Do we provide professional, corporate solutions?
Operating from a professional Perth office base; we service residential, commercial and Government clients, providing small to large solutions.
Do we have the necessary insurance?
Yes, we are covered by the appropriate insurances to ensure your peace of mind when working in and around your home.
Can I watch Foxtel from other rooms?
Yes, we can link your Foxtel box to other rooms, so you can enjoy Foxtel Programmes anywhere in your home, from your bedroom to your backyard shed. If you would like to find out more, please feel free to chat to one of our friendly staff.
Do you do Insurance repairs?
Many major insurance companies utilise our services and expertise. If your antenna is damaged by extreme weather, our professional team can have you up and running again within 24-48 hours. In some cases, we can invoice the insurance company direct for your convenience.